For Patients

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Preparing For Your Visit

Preparing for your visit will help your care team provide you with the best possible care. For every appointment, please bring the following items:

• Picture ID
• Insurance card, if you have one
• Any medications you’re currently taking
• For children’s appointments, bring your child’s immunization records
• A list of questions or concerns you would like to discuss with your care team

Frequently Asked Questions (FAQ)

Q: Can I make an appointment online? Can I cancel or change an appointment online?
A: Currently, online scheduling is not available. Please call the health center directly to make or cancel an appointment.

Q: Can you help me get health insurance?
A: Yes, our Certified Enrollment counselors can help you apply for health insurance or programs such as Medi-Cal, Covered California, County Medical Services Program (CMSP), and CalFresh. Call us today to make an appointment with a Certified Enrollment Counselor.

Q: What is the cost of a medical visit?
A: CommuniCare accepts most health insurance plans and coverage including (but not limited to) Medi-Cal, Partnership Health Plan, Medicare, County Medical Services Program (CMSP), Blue Shield and Anthem Blue Cross. Sliding Fee Discounts are available to all patients who meet family size and income requirements.

Q: Do you accept walk-ins?
A: CommuniCare accepts walk-ins. However, wait times vary and there is no certainty that you will be seen the same day. It’s highly recommended that you call to schedule an appointment with the health center to receive faster service. We often take same day appointments.

Q: What are my payment options?
A: We accept cash, check and credit card. Payment plans are available. Ask the Clinic Reception staff for more information.

Patient Forms

Forms for your first appointment. We look forward to seeing you at one of our health centers! Below are forms that you can print and complete before your first visit to help speed up the registration process.

• Patient Registration & Consent Form – English 
• Formulario de Registro y Consentimento del Paciente – en Español
• Форма регистрации и согласия пациента – русский (Russian)

• Payment Policy – English
• Política de Pago – Spanish

• Acknowledgement of NPP – English
• Acerca de Nuestro Aviso de Prácticas de Privacidad – en Español
• Подтверждение Уведомления о конфиденциальности – русский (Russian)

• Medical Record Release – English 
• Publicación de Registros Médicos – en Español
• Выпуск медицинской карты – русский (Russian)

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Healow offers the same features of the patient portal but in an app! Download Healow to access your records anytime, anyplace and on any device.

Login using your patient portal username and password and enter practice code: AGGIAA

Download the Healow App

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Patient Portal

The Patient Portal is a secure and convenient way to manage your health records and connect with your care team over the Internet.
The Patient Portal allows you to: ​

  • View your medical record
  • Email your provider
  • View lab results
  • Request medication refills
  • View upcoming appointments

Signing up is easy!
To sign up for the Patient Portal, please contact your clinic or ask any CommuniCare team member at your next appointment.

Already registered? Click here to log into the Patient Portal